How Karim simplified her business and doubled her income!
Karim is a passionate certified native Spanish teacher, curriculum designer and homeschool mom who created a program to support homeschooling parents, educate bilingual families, and help learners fall in love with the Hispanic culture.
She has a solid business, but was overwhelmed.
As a certified teacher and owner of Spanish Educational Solutions, Karim had created a full Spanish speaking curriculum that kids have fun with, not just learning to speak but experiencing the culture too, and parents enjoy that their kids are excited about the progress they’re making.
While Karim loves supporting homeschooling parents a lot of her time was taken up with onboarding families at enrollment and ongoing customer support of answering simple questions which was keeping her from what she enjoyed the most, creating new lessons and helping more families.
Terrified of the back end of her business, Karim didn’t know how to create systems or integrate things like her email, website and program portal.
She was stuck and didn’t have the time to scale her business.
Karim’s big breakthrough!
Often times clients come to me with one problem, usually the most pressing one for them, and we discover something different is actually holding them back!
Initially, Karim wanted systems to help make marketing easier, so she could grow + scale her business.
Of course, that is what we all want in business, but what’s holding us back from having those results is often not what we think .
After a business strategy call to find where the bottlenecks were in her business, we discovered what was really stopping Karim from having more sales … it wasn’t her marketing.
She has an amazing gift in connecting with people! She just needed the space + energy to do it that way she desired to.
The problem was that she felt drained and overwhelmed from not having systems to make things like customer support and on-boarding new families during enrollment easier.
So that’s what we started with!
What we’re doing in Karim’s business!
To give Karim back her time and replenish her energy to enjoy her marketing, we begin by setting up email automations to take the immediate pressure of helping families get set up for learning Spanish together.
Next we redesigned the onboarding and learning experience to make it easier for families to set up themselves up for learning success!
Short videos and a Parent Handbook now guide parents step by step so that they are ready to enjoy learning with their kids when it’s time for classes begin.
The new process has eliminated the majority of customer support answering the questions parents had about access and using the learning resources.
Plus they now have checklists and program guides so they know exactly what to do + when.
Simplifying the onboarding + learning process has made it a lot easier for parents, and they can now enjoy the learning experience with their kids, instead of planning and organising what they need to do. It also encourages the kids to become independent learners, another time saving benefit for parents!
Along with the new onboarding + learning experience, we also rebranded the program with a new logo and branding kit.
The next step is to update the email automations to support their learning journey together. Karim’s new team is taking care of this for her, plus so many of the other little things that were getting in her way.
Hear what Karim says
I was afraid to touch of the back end of my business, terrified by technology. I didn’t know how to integrate things, my email, the back end of my website, sales funnels and so many other things.
I was stuck and couldn’t scale my business.
Jacqui took away the overwhelming feeling and helped me make a plan to create the systems I needed to scale my business.
She is my secret weapon!
Have a brand that gives you confidence!
When you’re digital assets and real estate ALL communicate the same message you have the confidence to show up and attract the customers you want to work with!
Let's simplify your business!
We can work on a specific project or you can hire me to do a bunch of design + tech tasks that are on your list.
Design that makes you shine!
Stop DIYing and schedue a free call today!
Let’s chat, with or without coffee 😉 to find out what you need to look like the expert you are + grow your business.
VIP Design Day
The smoothest, most enjoyable way to get your projects done ... and faster!
Book me for a day that's solely dedicated to YOU.
No more DIYing it or the traditional back + forth drawn out process of getting projects done.
Put your projects on my 📅 schedule and let me use my superpowers on a day soley dedicated to YOU!
Let’s create a simple plan to give your business a total brand makeover so you can look like the expert you are.
We'll create a plan 📝 that's unique to you, one that saves you time + effort as you grow your business.
It's time to succeed by design!
:: How do I know what I can I get you to help me with? See details about my services here on what we can do for your business. If you're not sure, book a FREE Discovery Call and let's chat about it together.
PLEASE NOTE : It’s absolutely ESSENTIAL you book TODAY. This is my todo list, so please don’t wait until the last minute! Clients who book ahead get their projects done + move their business forward.
Ready to get started ...